Shipping policy
Shipping Policy
We know you are excited to receive your order, and we work hard to get it on its way as quickly as possible.
Order Processing
Orders are typical processed and shipped within 1-2 business days. During holidays, sales, or other high-volume periods, processing may take a little longer.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Shipping Rates
Shipping charges are calculated at checkout based on your order and delivery location.
Free standard shipping is available on qualifying purchases over $50.00 or more.
Need your order sooner? Expedited shipping options are at available at checkout for an additional charge.
Delivery
Delivery times vary depending on the shipping carrier and destination. Once a package has been transferred to the carrier, delivery times are outside of our control.
Please use the tracking information provided in your shipping confirmation to follow the progress of your package.
Incorrect Shipping Addresses
Please double check your shipping address before submitting your order. Customers are responsible for providing a complete and accurate address.
If you notice an error after placing your order, contact us as soon as possible at cheryl@cjgiftgoddess.com. If your order has not yet shipped, we will do our best to update the address.
Returned or Undeliverable Packages
If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or another delivery issue, please contact us so we can determine the best next step.
Additional shipping charges may apply if you would like the package resent.
Missing or Delayed Packages
If your tacking information shows an unusual delay or your package has not arrived within 2 weeks of the expected delivery date, please contact us at cheryl@cjgiftgoddess.com so we can help determine the next steps.
Questions?
If you have any questions about shipping or your order, please contact us at cheryl@cjgiftgoddess.com. We are happy to help.